Selecting the best tour booking solution is a challenge. Not only because of the costs associated with finding the right system but also because of the vast selection of options currently available on the market.
During your shopping, there’s a good chance you’ve come across Eztix: a booking platform and full-service ticketing solution. It is one of many similar companies, so it can be hard to say which one is right for your business. Eztix can be a helpful system to rely on if you’re a tour-booking company, but when is it the best choice, and who are Eztix’s ideal clients?
In this review, we’ll shed some light on what Eztix has to offer and what qualities could make it a good fit for you. We’ll also share some alternatives so you can make a well-educated decision.
With any consumer good or service, there are bound to be pros and cons. To keep it transparent, let’s go over both.
Eztix’s booking platform, Ezbook, lets guests feel safe and secure when booking a ticket with your tour. But is it right for everyone?
From what we’ve discovered through research, there are certain tour companies that fare better with the Eztix platform than others. Eztix is great for standard event companies that host common events, like food tours or wine tasting events. These kinds of events are hosted everywhere in similar manners, and the Eztix platform works seamlessly for these sorts of companies.
For example, some companies that have used or currently use the Eztix platform include the Vancouver International Wine Festival, Bon Appetit’s Feast Portland, and Foods of NY Tours.
Now, how does Eztix fare as a booking software for touring companies with more unique offerings? Some customer testimonials illustrate issues with certain things, like integrating the ticket calendar into their website or even ticket conversions. For this reason, it seems like Eztix may not be the ideal option for those with more unique events.
As mentioned before, there are tons of booking programs out there for touring companies to choose from. If you’re interested in exploring more than just Eztix, you might consider these alternative options:
If Eztix doesn’t seem like the right choice, these are great alternatives that may fit your company’s needs more closely.
As a tour company, the activity booking software you choose becomes a big part of your business. Make this choice wisely, and use these considerations to guide you as you browse and make your final selection.
When it comes down to it, you don’t need to choose the biggest, best, or most expensive booking program to offer an enjoyable experience for your ticket holders. All you need is a platform that works with your specific needs. For some, this may be Eztix. For others (like those who create custom events or require an intuitive system) you may find a better match with another alternative, like Roverd.
Ultimately, the choice is up to you.
While it’s not clear how much Eztix costs, they do say that there are no up-front fees associated with their booking platform and service.
There are mixed reviews. Some customers were happy with their service (especially the customer service), while others had both technical issues with the service and personal grievances with how their customer service responded to the issues.
Currently, there is no information regarding what CRMs Eztix can integrate with. However, the Eztix website shows that it is able to integrate with Viator, Mailchimp, and Apple Wallet.