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Eztix Review & Alternatives

What Is Eztix And Is It Right For Your Business?

Selecting the best tour booking solution is a challenge. Not only because of the costs associated with finding the right system but also because of the vast selection of options currently available on the market.

During your shopping, there’s a good chance you’ve come across Eztix: a booking platform and full-service ticketing solution. It is one of many similar companies, so it can be hard to say which one is right for your business. Eztix can be a helpful system to rely on if you’re a tour-booking company, but when is it the best choice, and who are Eztix’s ideal clients?

In this review, we’ll shed some light on what Eztix has to offer and what qualities could make it a good fit for you. We’ll also share some alternatives so you can make a well-educated decision.

eztix logo
Get App rating N/A
Capterra rating N/A
G2 rating 1/5
eztix video

The Pros and Cons of Eztix

With any consumer good or service, there are bound to be pros and cons. To keep it transparent, let’s go over both.

Pro's

Cons

The Eztix team always answers calls using a custom greeting with your business name
Past clients had issues with refunding ticket holders
They handle most of the migration heavy lifting from another platform
Difficult to integrate a calendar into the website
24/7 customer support
The ticket selling system is difficult to use with a custom event
No long-term commitments (month-to-month contracts only)
The system is not very intuitive and the dashboard is overwhelming
Could use improvement from a graphic and social perspective

Eztix As An Online Booking Software For Tour Companies

Eztix’s booking platform, Ezbook, lets guests feel safe and secure when booking a ticket with your tour. But is it right for everyone?

From what we’ve discovered through research, there are certain tour companies that fare better with the Eztix platform than others. Eztix is great for standard event companies that host common events, like food tours or wine tasting events. These kinds of events are hosted everywhere in similar manners, and the Eztix platform works seamlessly for these sorts of companies.

For example, some companies that have used or currently use the Eztix platform include the Vancouver International Wine Festival, Bon Appetit’s Feast Portland, and Foods of NY Tours.

Now, how does Eztix fare as a booking software for touring companies with more unique offerings? Some customer testimonials illustrate issues with certain things, like integrating the ticket calendar into their website or even ticket conversions. For this reason, it seems like Eztix may not be the ideal option for those with more unique events.

eztix dashboard

Alternatives To Eztix


As mentioned before, there are tons of booking programs out there for touring companies to choose from. If you’re interested in exploring more than just Eztix, you might consider these alternative options:

  • Roverd
  • Trekksoft
  • Checkfront
  • Travefy
  • Rezdy

If Eztix doesn’t seem like the right choice, these are great alternatives that may fit your company’s needs more closely.

Things To Consider When Choosing a Tour & Activity Booking System

As a tour company, the activity booking software you choose becomes a big part of your business. Make this choice wisely, and use these considerations to guide you as you browse and make your final selection.

  • Talk it over with your team. Make sure you’re on the same page.
  • Determine what you need and want. Needs come first, wants are a bonus.
  • Align with company goals. Remove any needs/wants that don’t align.
  • Consider your budget. Consider both start-up and recurring fees.
  • How simple and intuitive is it? It should feel natural.
  • What is the reporting like? Does it provide you with the info you need?
  • Will it easily integrate? How hard will it be to migrate, or will they handle that for you?
  • How reliable is customer support? Will they be responsive when you or your ticket holders need something?

The Bottom Line

When it comes down to it, you don’t need to choose the biggest, best, or most expensive booking program to offer an enjoyable experience for your ticket holders. All you need is a platform that works with your specific needs. For some, this may be Eztix. For others (like those who create custom events or require an intuitive system) you may find a better match with another alternative, like Roverd.

While Eztix focuses on food tours and other common events, Roverd offers all-in-one booking support for a wider variety of events, activities, and tours

Ultimately, the choice is up to you.

Frequently Asked Questions (FAQs)

 

How much does Eztix cost?

While it’s not clear how much Eztix costs, they do say that there are no up-front fees associated with their booking platform and service.

 

What do the reviews of Eztix say?

There are mixed reviews. Some customers were happy with their service (especially the customer service), while others had both technical issues with the service and personal grievances with how their customer service responded to the issues.

 

What CRM integrations are available for Eztix?

Currently, there is no information regarding what CRMs Eztix can integrate with. However, the Eztix website shows that it is able to integrate with Viator, Mailchimp, and Apple Wallet. 


Roverd.com is an easy to use, all-in-one online booking & scheduling tool for small-, medium and large-sized businesses. We offer our services all over the world. Companies connected to Roverd will enjoy digital growth. Assigned experts will be assigned to your account. Roverd is 100% safe and designed to make your booking-, & schedule management seamless.  web: www.roverd.com  |  email: support@roverd.com. | HQ: 1700 BB Heerhugowaard, Netherlands | All rights reserved © 2021 Roverd.com
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