ROVERD, with its registered office in Heerhugowaard, the Netherlands, is responsible for the data processing as stated in this privacy statement.
1700 BB, Heerhugowaard
Roverd processes your personal data because you use our services and/or because you provide these data to us. Below is an overview of all the personal data we process:
Our website and/or service has no intention of collecting data about website visitors who are younger than 16 years of age, unless they have permission from parents or guardians. However, we cannot check whether a visitor is over 16 years of age. We recommend, therefore, that parents are involved in their children’s online activities in order to prevent data from being collected about children without parental consent. If you believe that we have collected personal data about a minor without consent, please contact us at firstname.lastname@example.org and we will delete those data.
Roverd processes your personal data for the following purposes:
Roverd makes decisions based on automated processing decisions about matters that can have (significant) consequences for people. These are decisions that are taken by computer programs or systems, without involving a person (eg a Roverd employee). Roverd uses the its own online booking system where we manage all bookings and payments realtime for all our clients. The booking system generates an automatic voucher for each booking. The voucher is a confirmation of the booking and received payment and will be sent to you per e-mail.
Roverd stores your personal data for no longer than is strictly necessary to achieve the purposes for which your data are collected. We apply the following retention periods for the following (categories of) personal data:
|Personal Data||Reason||Retention period|
|First and last name||To address you appropriately when returning your call or sending you a message by email or by post||Indefinite period|
|Gender||To be able to address you appropriately||Indefinite period|
|Accommodation details||To send you messages by post if necessary||12 months|
|Telephone number||To call you in special cases||Indefinite period|
|Bank account number||To process your payments or any refunds||12 months|
|Email address||To reply to you or, if you have given your consent, to send you our newsletter||Indefinite period|
|IP address||To determine your location when you visit the website||Indefinite period|
|Location data||To determine the transport costs||Indefinite period|
|Data about your activities on our website||For analysis for the purpose of website optimisation||50 months|
|Internet browser/device type||For analysis for the purpose of website optimisation||50 months|
Roverd only provides personal data to third parties if this is necessary for the performance of the agreement with you, or in order to comply with a legal obligation.
Roverd provides a payment solution in cooperation with Stripe (stripe.com). Roverd doesn’t process any payments or stores any payment information (i.e. credit card numbers or expiration dates). Any payments will be directly handled by Stripe and Stripe will send Roverd the necessary updates for failed, completed, declined. etc payments.
Roverd aims to provide you with websites and/or applications of the highest quality. This requires Roverd to conduct regular statistical research, allowing it to make changes to its websites and/or applications, where necessary.
Roverd may use your data for this statistical research. Only specially designated employees of Roverd have access to your data for this purpose. The results of the research are always aggregated. This means that the data in the research results cannot be traced back to you personally.
Access, modify or delete data
You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw any consent for the data processing or to object to the processing of your personal data by Roverd and you have the right to data transfer ability. This means that you may submit a request to us to send the personal data that we have about you in a computer file to you or to another organisation you have specified. You may send a request for access, correction, deletion, data transfer of your personal data or a request for the withdrawal of your consent or objection to the processing of your personal data to email@example.com.
To ensure that the request for access is made by you, we ask you to include a copy of your identity document with the request. In this copy, cover your passport photo, MRZ (machine readable zone, the section with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but no later than within four weeks. Roverd would also like to point out that you have the option of lodging a complaint with the national supervisory authority, the Data Protection Authority.
Roverd is committed to the protection of your data and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised alteration. If you feel that your data are not secure, or if there are indications of misuse, please contact us at firstname.lastname@example.org.
Roverd has taken the following measures to protect your personal data:
– TLS (formerly SSL). We send your data via a secure internet connection. You can tell by the “https” address bar and the padlock in the address bar.
– DNSSEC is an additional security (addition to DNS) for converting a domain name (#company_website) to the linked IP address (server name); it is provided with a digital signature. You can have this signature checked automatically. In this way we prevent you from being redirected to a false IP address.
If you have any questions about this Cookie & Privacy Statement, please send us a message to email@example.com.
The use of a necessary cookie enables us to recognize you when you visit our website again. The website can therefore be specially tailored to your preferences. If you have given permission for the placing of cookies, we can also remember this by means of a cookie. This way, you do not have to re-select your preferences, saving you time and making the use of our website more pleasant. You can delete necessary cookies via the settings of your browser.
By using a session cookie we can see which parts of the website you have viewed during this visit. This enables us to adapt our service as much as possible to the browsing behavior of our visitors. These cookies are automatically deleted once you close your web browser.
With your consent, we place a cookie on your equipment, which can be retrieved as soon as you visit a website from our network. This enables us to know that, in addition to our website, you have also visited the relevant other website(s) from our network. The profile created as a result is not linked to your name, address, email address and the like, but only serves to tailor advertisements to your profile, so that they are as relevant as possible for you.
With your consent, our advertisers place tracking cookies on your equipment. They use these cookies to keep track of the pages from their network you visit, in order to create a profile of your online browsing behavior. This profile is partly created on the basis of comparable data they receive from your visit to other websites in their network. This profile is not linked to your name, address, email address and the like, as known to us, but only serves to tailor advertisements to your profile, so that they are as relevant as possible for you.
Our website is used to place a cookie belonging to the US firm Google, as part of the Analytics services. We use this service to keep track of and receive reports on how visitors use the website. Google may disclose these data to third parties in the event that it is legally obliged to do so, or insofar as third parties process data on its behalf. We have no influence on this. We have not given Google permission to use the obtained analytics information for other Google services.
The information Google collects is anonymized to the extent possible. By default, your IP address is not included. If you give your consent for the use of your IP address, your website visit will be registered up to the level of place of residence. The collected data are transferred to and stored by Google on servers in the United States. Google abides by the Privacy Shield principles and is a member of the Privacy Shield program of the U.S. Department of Commerce. This implies an adequate level of protection for the processing of any personal data.
Our website contains buttons to promote (“like”) or share (“tweet”) web pages on social networks such as Facebook and Twitter. These buttons work by means of pieces of code that come from Facebook, Twitter or other social media platforms. Cookies are placed by this code. We have no influence on that. Please read the privacy statements of Facebook, Twitter and other social media platforms (which may be regularly amended) to learn what they do with your (personal) data they process by means of these cookies.
The data they collect are anonymized to the extent possible. The data are transferred to and stored by Twitter, Facebook, Google + and LinkedIn on servers in the United States. LinkedIn, Twitter, Facebook and Google + commit to the Privacy Shield principles and are affiliated with the Privacy Shield program of the U.S. Department of Commerce. This implies an adequate level of protection for the processing of any personal data.
The following cookies are placed from roverd.com:
|_ga||Registers a unique ID that is used to generate statistical data on how the visitor uses the website||2 years|
|_gat||Used to throttle request rate||session|
|_gid||Registers a unique ID that is used to generate statistical data on how the visitor uses the website||session|
|ads/ga-audiences||Used to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites||session|
|fr||Used to deliver a series of advertisement products such as real time bidding from third party advertisers||3 months|
|PHPSESSID||website||Preserves user session state across page requests||session|
|tr||Tracks visits from Facebook||session|
Right to access and rectification or erasure of your data
You have the right to request access to and rectification or erasure of your data. For more information, please see our contact page. To prevent abuse we may request you to identify yourself adequately. In the case of access to personal data linked to a cookie, you must submit a copy of the relevant cookie together with your request. You can find this in your browser settings.
Enabling, disabling and deleting cookies
More information about enabling, disabling and deleting cookies in your browser can be found in the instructions and/or by using the Help function of your browser.
You can easily change the cookie preferences you chose when you first visited the website.
Deleting tracking cookies placed by third parties
Some tracking cookies are placed by third parties that display advertisements to you via our website, among other things. You can delete these cookies centrally via Your Online Choices (website: see under More information about cookies), so that they are not placed again on a third-party website.
MORE INFORMATION ABOUT COOKIES?
You can find more information about cookies on the following websites:
IAB Europe: Background European Cookie Act
Your Online Choices: A guide to online behavioural advertising
If you have any questions about this Privacy and Cookie Statement, you can send us a message to: firstname.lastname@example.org