Peek Pro Pricing: Plans, Fees & What You Actually Pay
Peek Pro does not publish a clear pricing page either. What you find on their website is a demo request form and a list of features. The actual cost only becomes clear once you talk to their sales team.
Here is what Peek Pro actually charges, based on third-party review platforms and operator reports.
Peek Pro's Pricing Model
Peek Pro does not charge a monthly subscription. Like FareHarbor, they charge a fee per booking. For context on what FareHarbor charges by comparison, see our FareHarbor pricing breakdown.. The difference is that Peek Pro's fee is variable, not fixed.
Booking fees range from 6% to 8% per booking, depending on your account. Peek Pro does not publicly explain how they calculate your rate or what determines whether you pay 6% or 8%. Operators have reported that the rate can fluctuate without clear notice, making it difficult to predict costs from month to month.
On top of the booking fee, Peek Pro charges a merchant service fee of 2.3% plus $0.30 per ticket. This is separate from the booking fee and applies to every transaction.
Who Pays the Fee
Unlike FareHarbor, Peek Pro gives operators a choice. You can absorb the booking fee yourself, or pass it to the customer at checkout. This flexibility matters if you want to keep your listed price clean and not surprise customers with an addition at checkout.
Implementation Costs
Peek Pro also charges onboarding and implementation fees that some platforms do not. For small operators, this typically runs between $500 and $2,500. Mid-market businesses report costs of $2,500 to $10,000 for full implementation. These are one-time costs, but they represent a real upfront commitment before you take a single booking.
Real Cost Example
An operator running an $80 tour with 20 direct online bookings per month.
- Booking fee at 6%: $4.80 per booking = $96/month
- Merchant service fee (2.3% + $0.30): approx. $2.14 per booking = $42.80/month
- Total platform fees: approx. $138.80/month on $1,600 gross revenue
- That is roughly 8.7% of revenue in fees before card network costs
At the 8% rate, those numbers climb further. The variable rate structure means this calculation can shift without warning.
What Peek Pro Does Well
Peek Pro is genuinely strong in areas that matter for conversion-focused operators. These features are real and worth acknowledging.
- Abandoned cart recovery: follows up with customers who started but did not complete a booking
- Dynamic pricing: adjust prices by demand, day of week, or availability
- Review capture: automated post-trip review requests
- Advanced marketing integrations and reporting
- Mobile app for staff management
For operators with high booking volumes who rely on conversion optimisation tools, Peek Pro's marketing stack is a genuine advantage. These features add real value if your business is at the scale to use them.
What You Do Not Get
Peek Pro holds your revenue and remits it on their own schedule. Your Stripe account is not involved. Money from bookings sits with Peek until their payout cycle runs, which means cash flow predictability depends on their timing, not yours.
There is also no reseller or channel management. You cannot give hotels, concierges, or activity desks a private booking link with commission tracking. If building a direct partner network matters to your business, Peek Pro does not support it.
And the variable pricing structure means the cost you negotiate today may not be the cost you pay in six months. Operators have flagged this as a planning problem, particularly for businesses with tight margins.
Peek Pro vs FareHarbor vs Roverd: Cost Comparison
| Feature | Peek Pro | FareHarbor | Roverd |
|---|---|---|---|
| Monthly fee | None | None | None |
| Booking fee | 6–8% (variable, not fixed) | ~6% (negotiated) | 5% (fixed) |
| Pricing transparency | No public page, rate varies | No public page | Published on website |
| Who pays the fee | Operator's choice | Customer always | Operator's choice |
| Merchant/processing fee | 2.3% + $0.30 per ticket | ~2.9% + $0.30 | Stripe fees direct |
| Payout method | Held by Peek, remitted later | Via FareHarbor | Direct to operator Stripe |
| Reseller/channel management | No | Limited | Yes, native |
| Implementation fee | $500–$2,500+ | None | None |
| Contract | No lock-in | No lock-in | No lock-in |
Is Peek Pro Worth It?
Peek Pro makes sense for operators who need abandoned cart recovery and dynamic pricing at scale, and who are comfortable with variable costs and holding payouts. If conversion optimisation tools are your priority and your volume justifies the implementation cost, the marketing features deliver real value.
If you want predictable monthly costs, direct payouts, a private reseller network, or a fixed fee structure, Peek Pro's model creates friction. The combination of variable rates, merchant fees, and revenue holding means your effective cost is harder to pin down than with platforms that publish a fixed number.
See Roverd's pricing: one fixed fee, no subscription, no surprises.
