From Taproom Tangles to Streamlined Success: Real-World Brewery Scenarios
See how our brewery tours reservation software transforms daily challenges into opportunities for growth and efficiency, improving everything from staff scheduling to the overall guest experience.
The Daily Scheduling Scramble
Before Roverd: The Chaos of Manual Coordination
Your taproom manager spends hours on the phone and answering emails, trying to coordinate brewery tour tickets with a messy spreadsheet. This manual calendar management leads to constant double bookings, confused tour guides, and missed reservations from customers who couldn't get through. Managing tour capacity and staff scheduling feels like a losing battle, taking valuable time away from improving the craft beer experience.
After Roverd: Effortless Automation and Control
With Roverd's online booking widget integrated into your website, your availability calendar updates in real-time. Customers can book a tour 24/7, choosing their preferred time slot without ever needing to call. Our automated scheduling and booking engine handles everything, from tour guide management to tour capacity management. This business automation eliminates manual errors, boosts operational efficiency, and lets your staff focus on what they do best: sharing their passion for brewing.
Juggling Group Bookings and Private Events
Before Roverd: Inconsistent Pricing and Payment Headaches
A large group wants to book a private tour, leading to a long chain of emails to negotiate a price and arrange payment. Creating custom tour packages with merchandise or special beer flights is a hassle, and invoicing is a completely separate, manual process. Chasing payments is awkward, and without an integrated POS system, tracking revenue from these special events is a nightmare.
After Roverd: Flexible Pricing and Integrated Payments
Roverd’s tour operator software empowers you with flexible pricing tools. Easily set up custom pricing for group bookings, create unique private events, or offer promotional codes for special offers. The entire booking flow is seamless, with integrated and secure payments powered by our Stripe and PayPal integration. The payment gateway handles credit card processing effortlessly, and automated invoicing means you get paid on time, every time, maximizing your revenue.
Combating No-Shows and Managing Legal Compliance
Before Roverd: Revenue Loss and Paperwork Piles
Empty slots from no-shows hurt your bottom line, and your staff has no consistent system for sending reminders. On tour day, you’re dealing with piles of paper waivers and manually checking IDs to ensure age compliance. This slows down the check-in process, creates lines, and adds legal risks if a step is missed.
After Roverd: Automated Reminders and Digital Check-Ins
Our reservation platform tackles no-show reduction head-on with automated reminders via email and SMS. You can set custom cancellation policies and handle automated refunds or rescheduling options with a click. For compliance, embed mandatory age verification and digital waivers directly into the booking form. On the day of the tour, the customer's QR code check-in provides a fast, contactless check-in experience, ensuring every guest meets the legal drinking age and you have a clear guest list management system.
Guesswork in Business Growth and Marketing
Before Roverd: Flying Blind Without Data
You think your Saturday afternoon tour is the most popular, but you're not entirely sure. You don't know which add-ons are selling or where your bookings are coming from. Without clear data, making decisions about marketing spend, seasonal pricing, or when to add new tour times is based on gut feelings rather than business intelligence.
After Roverd: Data-Driven Decisions for Maximum Revenue
Roverd provides powerful booking analytics and reporting tools right in your dashboard. Instantly see your most popular tours, peak booking times, and top-performing add-ons. Use these customer insights to optimize your offerings, implement dynamic pricing, and track booking trends. With integrations for Google Ads, Meta Ads, and distribution channels like Viator, our management system gives you the real-time data needed to boost revenue and streamline your brewery operations effectively.
